Technology Has Never Been Easier...

Support

With a TTS System Support Care Contract you can be sure that your IT system is in safe hands with the skill & expertise of our in house engineers at your disposal.

Ever wished you had a business class IT department? With TTS you can have! We offer unlimited access to our in house IT Specialists, all with a wide range of skills ranging from Desktop Support  to Network Design.  You can be confident you are getting the complete service.

Server downtime costs £108,000 a minute in lost brokerage operations

9% of U.K. corporations rate internet downtime costs at over £50,000 per hour

With a comprehensive maintenance and support package let us take the strain of worrying about your IT system.  There are multiple levels of support that can be taken out, this varies from simple desktop support to complete system outsourcing, benefits include:

• Parts & Labour

• Guaranteed fast Response time

• Dedicated engineer teams

• Avoiding expensive repairs

• No unexpected downtime

• No travel costs

• No Call out fees

At TTS our engineers will talk to you in simple terms we don't baffle you with Technical jargon.

Our System Support Care Contracts are tailored to suit each of our clients' individual requirements from the type of support, the hours support is needed, payment periods or even purchasing 'credit hour' blocks if the requirement is for a more ad-hoc approach to support.

A standard Network support contract provides 4 working hour response for servers and network issues, and 8 working hour response for non-network issues. Included in the contract can be remote network monitoring and/or on-site network monitoring to provide good housekeeping routines to maintain peak performance and address potential issues.